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Terms & Conditions for Transport for London (TfL) Courses

1. Overview

1.1 1-2-1 Motorcycle Skills and Beyond Compulsory Basic Training (CBT): Skills for Delivery Riders

Please note that these are neither compulsory nor DVSA regulated courses. Clients will be riding under their own licences, risk, and total responsibility. The role of the instructor is only a learning facilitator. The Client will be required to sign a Pre-training Disclaimer for Professional Indemnity Cover Purposes; the documentation verification is only for due diligence purposes.

1.2. 1-2-1 Motorcycle Skills: Universal Motorcycle Training Limited (the Service Provider) is expected to ride any route across London and outside the city, up to 15 miles outside of the M25 motorway.

As evidence for qualification for 1-2-1 Motorcycle Skills training, the starting or finishing address of the Client’s ride must be within at least one of the 33 London boroughs.

Each Client is allowed to take the course one time only.

The Service Provider will offer to film each session digitally as an aid to instruction, and to play back the Client’s riding behaviour to the Client when they would benefit from this. Permission must be given by the Client at the start of the session, and no filming will be undertaken if permission is not given. All footage must be deleted immediately upon completion of the training session.

1.3. Beyond Compulsory Basic Training (CBT): Skills for Delivery Riders: Beyond CBT is prescribed one day of training, in which the Service Provider will be expected to deliver the training in accordance with the issued course training pack/syllabus.

2. Eligibility

2.1 Beyond Compulsory Basic Training (CBT): Skills for Delivery Riders is available to anyone who can prove they hold a valid DL196 CBT certificate and works in the courier/delivery industry and needs further training to improve their knowledge and skills.

Beyond CBT training is also available to people who are interested in becoming delivery riders. New CBT holders can take advantage of this free training if they book and attend the training within seven days (7) of completing their CBT training and if they are deemed as competent by the Service Provider.

Beyond CBT is available only to people who live, work or study in any of the 33 London boroughs.

2.21 1-2-1 Motorcycle Skills training sessions is be available to anyone who lives, works or studies in any of the 33 London boroughs, with a strong emphasis on those Clients who are:

• Between the ages of 16 and 40
• Inexperienced and holding a Compulsory Basic Training (CBT) certificate only
• Riding to commute to/from work or education
• Using a low-powered motorcycle, scooter or moped

However, it open to all riders who live or work inside the M25 (e.g. full motorcycle licence holders, older riders, etc.).

3. Attendance/Lateness

For Beyond Compulsory Basic Training (CBT): Skills for Delivery Riders: Clients must attend all the scheduled days of training in full. Attendance requires the trainee to attend on time and to allow for traffic, transport as well as other issues. As the courses have a set syllabus they cannot be delayed or postponed for an individual. Late attendance (arriving more than 15 minutes after the start time of your training/course) can lead to the Client missing its session and its fees being forfeit. Clients cannot join the course once it has started as you must complete each part of the course. We cannot offer refunds or compensation for missed training sessions or test. If the trainee do not attend elements of its time-tabled training, its course may be terminated with no further date to be offered.

For 1-2-1 Motorcycle Skills: Clients will not be time compensated in case of lateness. Thus, if the trainee is late for its training session, its training will have started at the initially appointed time. Hence, the Client will only take advantage of whatever remaining time there is available.

4. Documentation

On the day of the training the Client must produce:

A. An original valid driving licence as per below:

• A valid Full UK Car Driving licence accompanied by a valid CBT Certificate (DL196) or

• A valid Provisional UK Driving Licence with valid Category A (provisional motorcycle entitlement), if you intend to ride over a 50cc moped, accompanied by a valid CBT Certificate (DL196) or

• A valid full EU Car Driving licence accompanied by a confirmation of registration of your EU licence in the United Kingdom (D91 form, or D58/2) showing provisional motorcycle entitlement (Category A), accompanied by a valid CBT Certificate (DL196) or

• A valid full EU Motorcycle Driving licence as long as the rider has not been a resident of the United Kingdom for more than three (3) years or

• A valid full International Motorcycle Driving Licence from a signatory Country of the Convention on Road Traffic in Vienna (1968) as long as the rider has not been a resident in the United Kingdom for more than 12 months. List of Contracting Parties (Countries) for the treaty: http://www.unece.org/fileadmin/DAM/trans/conventn/CP_Vienna_convention.pdf

• No other documents, photocopies or evidence of entitlement can be accepted
Source: https://www.gov.uk/driving-nongb-licence

B. Insurance paperwork (digital version or copies are acceptable for this)

C. Road Tax confirmation (digital version or copies are acceptable for this) or verbally confirm that they have paid road tax for their vehicle

D. MOT certificate (digital version or copies are acceptable for this), if applicable

E. L places, if applicable

5. Suitable Clothing
Trainees taking part in the TfL training courses must wear suitable clothing that offers reasonable protection. Wear layers that will keep them warm when it is cold and take a layer off when it is warm. We also advise you the wear something to cover up your neck like a scarf or snoodie tucked in will stop wind-chill.

We strongly advise students to wear proper motorcycle trousers, jacket, gloves, boots and ECER22.05 homologated safety helmet; as an alternative, Clients must be wearing at least a jeans trousers, sturdy footwear, and a proper ECER22.05 homologated safety helmet. Please note that we do not accept flip-flops, sandals, tracksuit bottoms or shorts as the trainee would be at risk of a serious injury.

If clothing worn is viewed as inappropriate and unsafe then the training session will not go ahead and the Client will not be offered an alternative date.

6. Cancellations
If you wish to cancel your course for any reason, you MUST provide a minimum 24 hours notice before the start of your course.

Cancellations made within 24 hours will result in the loss of the trainee’s slot and in NO alternative date being offered to the Client.

All cancellations must be made by phone or email. We DO NOT accept voicemail or text messages as notification of cancellations.

Universal Motorcycle Training may cancel training courses in adverse weather conditions that make the training unsafe to proceed. Prior notification will be given to the client as soon as possible before the start of the course.

Any courses that are cancelled by Universal Motorcycle Training due to adverse weather can be rebooked. No refunds will be offered.

7. How to rebook your course:
If you wish to rebook your course for any reason, you must provide a minimum 24 hours notice before your course starts. Any rebooking requests within 24 hours from the start time of the course will result in the loss of your training slot and no alternative slot will be offered. For more information, please contact us. You may rebook via our website.

8. Legal requirements
Universal Motorcycle Training Ltd is a DVSA approved training body. The Company is also fully-accredited by the Motorcycle Industry Association (MCIA).

Course Agreement 1
All Trainers currently registered with Universal Motorcycle Training Ltd are trained to a high standard. All clients attending one of Universal Motorcycle Training Ltd training courses will agree to follow the instruction and guidance of the appointed. Clients who fail to follow the necessary requirements or DO NOT respond to training will have their training course terminated.

Course Agreement 2
All students must sign a pre-training disclaimer before any training can commence. You must be able to confirm that you feel sufficiently competent to conduct the training on the Public Highway in the weather conditions prevailing at the time and that the motorcycle/scooter that your riding is suitable for you.
Failure to sign this declaration will result in the course being unable to continue. This clause has been brought in as part of a new structure to the Motorcycle Training Industry Insurance Policy.

9. Complaints
Universal Motorcycle Training Ltd offer the highest quality training to their clients. However, should the client have any complaints with any aspect of their experience with us, please report any informal complaint to a member of staff who will help to resolve the issue. If a formal complaint (in writing) needs to be made we will take this very seriously, and the client should contact a senior member of the team to help resolve the issue. You may send form written complaints to info@universalmct.co.uk . We aim to respond to your written complaint in full within ten (10) working days.

10. Road Traffic Violations
Clients in control of one of Universal Motorcycle Training Ltd motorcycles or scooters will take full responsibility for any violations regarding road traffic laws caused by them riding on the public highway. Relevant details will be passed to the appropriate authorities if requested. The client whom the offence relates will be informed.

11. Behaviour
Universal Motorcycle Training is a road safety organisation. If at any time a student shows an unsuitable attitude, or demonstrates unacceptable risk-taking or failure to comply with an instruction that endangers themselves or others on the road, the course will be terminated at that point and no additional slot will be offered to the student. The instructor as an appointed assessor has the final decision in this matter.

Any inappropriate behaviour displayed by the client while taking part in any training course Universal Motorcycle Training Ltd provides, could lead to the training being terminated and may also lead to relevant authorities being notified.

Any abuse of staff or other clients will not be tolerated on any level.

If any suspected use of alcohol or illegal substances is indicated or used on site that will endanger yourself, or others will result in termination of the training course with immediate effect.

Any illegal or inappropriate behaviour will simply not be tolerated.

12. Customer Vehicles
Any vehicles supplied by the customer for use on any training courses conducted by Universal Motorcycle Training Ltd will not be covered by Universal Motorcycle Training Ltd. insurance policy for motorcycles.

Responsibility is with the client to ensure that the vehicle is in a roadworthy condition and meets the relevant legal requirements. “L” plates must be clearly displayed front and rear. The vehicle must also be properly taxed. A valid MOT certificate must be shown to the trainer at the start of the course. A valid insurance cover note must be shown. A Vehicle Log Book (V5) may also be required to be produced. The trainer will check all relevant paperwork and check the motorcycle is in a safe and appropriate condition to commence your training.

13. Injuries
In the unlikely event of an accident, or loss or damage to the Client’s personal effects, the Client acknowledges that the Company will not be liable for any direct or indirect loss, damage or injury arising from or in connection with the service (except in instances of death or personal injury caused by the company’s negligence) and I waive all and any claims against Universal Motorcycle Training in this respect.

14. Bike Hire
*** Please note that this is only applicable if you are hiring a bike from us to do your course with.

Fixed penalties, etc.

The hirer shall be liable, as if the owner of the motorcycle, in respect of any:

Fixed penalty notice offence committed in respect of that motorcycle under part three and the relevant schedules of the Road Traffic Offenders Act 1988 as amended by the Parking Act 1989 and that those provisions may be amended or replaced from time to time

The excess charge which may be incurred in respect of the motorcycle in pursuance of an order sections 45 & 46 of the road traffic regulation 1984 as amended by the Road Traffic Offenders Act 1988 and by the Parking Act 1989, and as those provisions maybe amended or replaced from time to time.

Insurance provided through Universal Motorcycle Training

The motorcycle is at all times covered by the Universal Motorcycle Training Third Party Only insurance policy, the terms of which are available for inspection by the hirer at the Training Centre.

The hirer, shall, however, remain liable for any loss or damage to the motorcycle as a result of an accident, collision and any act of negligence of the hirer.

The hirer also shall remain liable for any loss or damage to a third party as a result of the willful act or negligence of the hirer, or any breach of the terms of the insurance policy and shall indemnify the lessor from any third party claim, whether consequential or otherwise, which arises therefrom.

Moreover, from the moment you are assigned a bike (scooter or motorcycle) by your instructor, it becomes your responsibility forthrightly, without the need of signing/accepting any further documentation. Thus, this agreement acts as a provision of a hire agreement.

By accepting our Terms & Conditions, and making your booking with us, you agree to the above statements.

Likewise, by making a booking with us you are accepting our Terms & Conditions.

15. Medication
Please make your trainer aware if you are taking any medication or have any medical conditions that could affect your ability to ride a motorcycle/scooter before commencing your course.

16. Privacy Policy
We share customer details with Transport for London (TfL) which may in turn share these details to other 3rd parties (e.g. survey Company, MCIAC, etc.).

17. COPYRIGHT, TRADEMARKS AND DOMAIN NAMES
Copyright You may copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use the site content only if you are using the content to promote Universal Motorcycle Training Ltd. as a company to do training, visit, invest or do business with. Any other use of the site content requires the prior written permission of Universal Motorcycle Training Ltd. Unauthorised use of this Site and its content may breach copyright and other intellectual property rights. Universal Motorcycle Training Ltd. may go to Court to enforce its rights if there is any unauthorised or undesirable use of the brand. Domain names, the domain name listed below is the property of Universal Motorcycle Training Ltd.:

www.universamct.co.uk
www.universalmct.com

18. WEBSITE CONTENT
The figures reproduced in this website are the most up to date available to the editorial team at the time of going to press (23rd of March 2013). While every effort has been made to ensure a high degree of accuracy, the authors can make no guarantees as to the accuracy or reliability of the information quoted.

19. TERMS AND CONDITIONS – FURTHER INFORMATION
Finally, should you have an enquiry about any aspect of these Terms and Conditions or our use of your personal information, please contact us as follows: by email: contact@universalmct.co.uk by post: Universal Motorcycle Training Ltd, The Hive London, Camrose Avenue, London, HA8 6AG.